SG: Dealers unhappy with Lemon Law
With the implementation of the lemon law in September 2012, complaints of defective goods in the motorcar industry increased almost 5 times, from 19 cases to about 98 cases. Some of the cases are non-legitimate, according to some used car dealers. They claim that some consumers abuse the law. A case saw a dealer having to replace a battery on a Lexus GS 450 Hybrid Super Lux even though the customer said no to an extended warranty. The case was brought to court, and the tribunal ruled that the owner could request for a new battery but not the brakes and tyres for they have been worn by the user. Lawyers say the law doesn’t allow buyers of second hand cars to request the dealer to replace all the worn out parts with brand new parts if the age and condition of the car are accepted by the buyer and the price is agreed upon.Pictures used for illustration purposes only.
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